Privacy Policy

1. Overview

Fayetteville Artificial Intelligence ("Fayetteville AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, submit a form, request a preview, communicate with us, or use our services.

This policy applies to information collected through our public website and related business communications. It does not replace any additional privacy notice that may apply to a specific service, customer agreement, or third-party platform.

2. Information We Collect

Information you provide

• Name, business name, email address, telephone or mobile number, and other contact information.
• Information about your business, services, goals, online presence, and requested project.
• Messages, form submissions, appointment requests, support questions, and other communications.
• Billing or transaction information when you purchase services. Payment information may be processed by a third-party payment provider rather than stored directly by us.

Information collected automatically

When you use our website, we and our service providers may collect limited technical information such as IP address, browser type, device type, pages viewed, referring page, approximate location, and interaction data. This information helps us operate, secure, and improve the website.

3. How We Use Information

We may use information to:

• Respond to inquiries and prepare requested previews, recommendations, proposals, or services.
• Provide, operate, maintain, personalize, and improve our websites, AI tools, communication systems, and customer services.
• Schedule appointments, provide support, send service-related notices, and follow up on requests.
• Process payments, administer subscriptions, and maintain business records.
• Protect against fraud, abuse, security incidents, and violations of our Terms & Conditions.
• Comply with legal obligations and enforce our agreements.
• Send marketing communications where permitted by law and where any required consent has been obtained.

4. SMS and Text Messaging Privacy

If you separately consent to receive text messages from Fayetteville Artificial Intelligence, messages may include responses to inquiries, appointment or demo scheduling, reminders, service updates, customer support, follow-up messages, account notices, and promotional messages when you have expressly opted in to that category.

• Consent: SMS consent is voluntary and is not a condition of purchasing goods or services.
• Frequency: Message frequency varies based on your interactions, requests, and the messaging program you join.
• Charges: Message and data rates may apply according to your mobile carrier plan.
• Opt out: Reply STOP to any message to unsubscribe. We may send one final confirmation message.
• Help: Reply HELP for assistance or call us at 910-703-7375.

After opting out, you may continue to receive non-SMS communications or messages that are legally required. You may opt in again through an approved sign-up method.

5. How We Share Information

We do not sell personal information. We may disclose information only as reasonably necessary:

• To service providers that support hosting, forms, customer relationship management, communications, analytics, payment processing, security, or other business operations.
• To professional advisers such as accountants, attorneys, insurers, or consultants when appropriate.
• To comply with law, court orders, legal process, or lawful government requests.
• To protect the rights, safety, property, and security of Fayetteville AI, our customers, users, or the public.
• In connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to appropriate confidentiality and legal safeguards.

Our vendors are expected to handle personal information only for the purposes for which it was provided and under applicable confidentiality and data-protection obligations.

6. Cookies, Embedded Tools, and Analytics

Our website may use cookies, local storage, embedded forms, chat tools, maps, analytics, and similar technologies. These tools may collect technical and interaction information needed to provide their functions. You can control many cookies through your browser settings, although disabling them may affect website functionality.

Third-party services linked or embedded on our website may have their own privacy policies. We encourage you to review those policies.

7. Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described in this policy, to provide services, maintain records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary depending on the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

You may ask us to update or correct information you provided, stop non-essential marketing emails, or explain the information we maintain about you. To stop SMS messages, reply STOP. Depending on where you live, additional privacy rights may apply.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means the revised policy applies to future interactions.